A days training is worth four in the field
AM Fire & Security Systems believe that training is the key to delivering first class services, time after time. Every member of staff has to be up to speed on what we do and how we do it, and since the how part is under constant change -either from our regulatory bodies or from the manufacturers of the equipment we work with- training is core to our success.
In years gone by, training was very much seen as something the young apprentice did, and although we still put apprentices through these valuable programmes, it is only one of many types of training we provide.
In order to consistently operate at the highest levels required in our industry, we maintain a quality management system that is audited to the renowned ISO 9001 standard. Every month we audit key areas of our business, such as record keeping or calibration of test equipment or the achievement of targets in responding to emergency call outs. Our engineering supervisors audit the work of installation and maintenance engineers twice yearly. In this way, we are always focused on our training needs, whether technical or administrative.
Health and Safety
Preparing method statements, risk assessments in the workplace, working with dangerous chemicals, disposing of waste and electrical products, and much more. The required H&S knowledge is immense, and growing. Our approach is to employ the services of an H&S consultant to provide training and keep us updated on new developments.
The mainstay of our technical knowledge comes from the National Security Inspectorate schemes FIRE Gold and NACOSS Gold. These schemes bring together the current British and International Standards and Codes of Practice for designing, installing and maintaining fire and security systems. For example, within the NACOSS Gold scheme, we are examined on our knowledge of Code of Practice 104 for the Design, Installation & Maintenance of CCTV Systems.
We attend training courses for Intruder, CCTV and Access Control at NSI in Maidenhead or in satellite groups around the country.
The Fire Industry Association (FIA) provides us with extensive training on fire detection and alarm installation and maintenance. There are some eleven units, each one carrying an assessment and pass certificate. Our fire engineers travel to FIA training centre in London to undertake these modules.
Manufacturer Product Training
Training provided by fire and security equipment manufacturers has come a long way from the quick demonstrations of old, blink and itâ€™s over! Detailed explanations and on-going support are essential as products become more technical. In the first six months of 2009 we received product training from Paxton, Pac, Pelco, Sterling, Honeywell Galaxy and Notifier. These workshop style sessions range from one to two days, sometimes at our premises but often around the UK. Usually we send three or four people to get the most out of the learning opportunity.
We are confident that our engineers are
the best trained in Scotland.